Background
Overview
Senior business leader with expertise defining product vision through stakeholder need assessments and innovation techniques. Ability to define high-level product roadmaps to drive engagement and produce superior outcomes. Demonstrated success leading collaboration among cross-functional, globally dispersed teams, aligning priorities and building strategies for a successful future. Experience consolidating, rationalizing and prioritizing market requirements into flexible product roadmaps, defined go-to-market strategies and timelines for product features that attain business objectives and goals.
Experience
MotorK, Chief Product Officer
July 2023 - Present
Chief Product Officer at MotorK that is focused on building out solutions to enable the digital journey for Automotive Dealers and OEM’s. Primary responsibilities are:
Lead the Product and Design teams working across Italy, France, Portugal & Spain
Work with the stakeholders and country teams to build a strong product roadmap
Building a customer-centric and data driven culture of user research, experimentation and analytics
Working with Marketing and Sales to launch new features to drive activation and engagement
Building out a consolidated vision for the MotorK platform
Doodle, Chief Product Officer
May 2020 - Feb 2023
Chief Product Officer at Doodle that is focused on building out the Enterprise SaaS capabilities, while also continuing leadership in the Doodle Groups products. Primary responsibilities are:
Leading the Product, Design, Product Marketing, Customer Success and Support teams at Doodle, while partnering with internal stakeholders on product roadmap and strategy
Evolving Doodle into an Enterprise leading SaaS platform for Customer Facing and Group Meetings
Building out the Partnership and Integration strategy to align with the future Product Strategy and Use Cases
Partnering with Marketing and Sales to develop Enterprise and SMB sales approach and content strategy
Reveleer, VP Product
May 2017 - May 2020
Head of Product at Reveleer that was focused on continuing the transition to a SaaS company, while gaining an intimate understanding of the industry and customer needs. Primary responsibilities are:
Evolve the product roadmap for the Medical Record Insights platform to align with long term company strategy and near-term product needs, while working with key internal and external stakeholders
Working with our Health Plan customers to understand the many personas and use cases, while building out key partnerships with leading partners in the Healthcare payer and provider space.
Partnering with Engineering to manage the Agile Sprints by creating user stories, managing the backlog and representing the voice of the customer
Transitioning the organization to a more technology-led company with a focus on SaaS revenue and service
Building out our Natural Language Processing and Machine Learning strategy and product roadmap
Fuel Cycle, Chief Product Officer
May 2012 - May 2017
Was a key member of the executive team that focused on driving the B2B SaaS Platform Product Management and User Experience Groups while working with the Sales, Client Services and the Board of Directors to define short and long term strategy.
Partnered with all Fuel Cycle customers, partners and business stakeholders in 2012 to redefine, redesign and relaunch the core platform in 2013 that incorporated years of customer feedback and the latest technology
Developed and managed the product innovation roadmap in combination with the executive, sales, customer success, engineering, board of directors, industry analysts and key customers
Conducted regular product innovation discussions, meetings and ideation sessions with clients such as Mastercard, AIG, Care Source, Target, Hulu and ABC
Initiated and led the development of a platform-based loyalty program which allowed clients to earn and track points, check real-time status and usage; redeem points for gift cards and physical rewards
Built key partnerships with leading players in key industries such as Qualtrics, Survey Gizmo, IBM, and Tableau
Collaborated with IBM Watson team to integrate cognitive computing, sentiment analysis, and machine learning capabilities within the FUEL Community platform
Formulated and implemented the Social Engagement strategy to include direct integration with Facebook, LinkedIn, Twitter, and Google
North Highland, Manager - Strategy Consulting
June 2011 - May 2012
Led consulting engagements for large corporate clients in the areas of strategy, business improvement, change management and product management.
Partnered with large corporate clients for client consulting engagements, implemented strategy, business improvement, change management, and product management
Led a large change management initiate at Wells Fargo in St Louis that divested 1,500 employees and united 50+ multilevel company stakeholders from all areas of the company
Provided consultative services to Bank of America to develop new processes and systems for handling mortgage insurance claims with national providers
LRN, Sr. Product Manager
Jan 2008 - March 2010
Responsible for the day to day operations and the future roadmap of the LRN B2B SaaS eLearning platform.
Developed and managed the 18 month product and content roadmap that eliminated a previous reactive, unplanned, expensive and error-prone development cycle.
Worked closely with the software engineering team in Los Angeles and Mumbai to implement product enhancements and bug fixes for the Java and AJAX based software as a service platform.
Led a scenario planning effort to understand the long-term impacts of changes to regulation and how the product and content would need to adapt. These resulted in increased insight and a long-term roadmap.
Re-engineered the operations, technology and change management strategy for the product to be more responsive to changes in the external and internal environment. This resulted in an increase in client satisfaction and sales force effectiveness as measured by increased deal size and revenue
Accenture Interactive, engagement Manager
Oct 2004 - December 2007
Led domestic and international projects in the areas of new media strategy, process re-engineering, interactive media, e-commerce and software development. This included new business development, recruiting, budgeting, project management, employee development and client management.
Led team of 10 employees in the development of a new dealer order system that utilized leading edge eCommerce applications and order management. This replaced a previous fax, email and phone based order process.
Collaborated with online travel company's executive team to develop eCommerce strategy and performed vendor assessment of the top eCommerce vendors. This resulted in a new e-commerce strategy with a vendor recommendation that fit the budget and timing for the client.
Worked with major hotel and casino in Las Vegas to develop a custom eCommerce and Content Management system for managing their hotel website properties. This replaced a previous static site that required interaction with an outside vendor.
MW2 COnsulting, Manager
Sept 2003 - October 2004
Directed team of 8 MW2 employees on-site at Hewlett-Packard, while leading as Project Manager for client team.
Worked with clients in Asia Pacific to define their requirements for an internal content provisioning platform
Technologies
Years of Experience
Interest
Product Strategy
Design
UX
Travel
Music